Japanese carmaker Nissan has launched the 9th edition of “Happy with Nissan” service camp for its customers across India. The service camp provides free car check-up at 60 points, free top wash attractive discounts on accessories, up to 20% discount on labour charges, and assured gifts for customers. The “Happy with Nissan” week starts from July 24-31, 2018.
As a commitment towards the safety and convenience of its customers, Nissan has also introduced safety-certified child seat. Equipped with features like side-impact protection, 3-position recline, and a 5-point safety harness to add extra protection, the child seat can be retrofitted as an accessory across all Nissan and Datsun models. Nissan and Datsun customers can also avail 10% discount on the ‘Child Seat’ during the ‘Happy with Nissan’ week.
Additionally, it will also provide customer-focused communications about the benefits of authorized Nissan and Datsun service centres and the use of Nissan genuine spare parts, oils and accessories. Since the start of the campaign in 2014, Nissan has successfully serviced around 1,00,000 customers through this initiative.
‘Happy with Nissan’ campaign is a testament of the long-standing success of the initiative through the years. As per the recent J.D Power 2017 India Customer Service Index (CSI) Study, Nissan and Datsun have been ranked among top 6 auto companies in India for customer satisfaction.
Commenting on the occasion, Sanjeev Aggarwal, Vice President – After Sales, Nissan Motor India Private Limited., said:
“We strongly believe in offering superior sales and after-sales services to our customers. ‘Happy with Nissan’ is a customer outreach initiative that serves as a platform for us to proactively connect with our customers. We have successfully serviced nearly 1.5 lakh customers over the years through this initiative. And, we aim to delight all our Nissan and Datsun customers with great after sales service offers during the 9th edition of ‘Happy with Nissan’.”